Financial Affairs

Operational Objectives

Objective 1.2  Provide good customer service. (Integrated Infrastructure)

Operational Initiatives

Individual Responsible/Timeline

Progress

Create a customer service mission statement VP Finance/November 04 Completed 11/04
Identify who our customers are VP Finance Completed 10/04
Provide regular customer service training VP Finance/November 04 Ongoing
Evaluate convenient and accessibility of services VP Finance/January 05 Postponed to 10/06 due to numerous surveys related to Self-Study
 
 

 


Saint Mary's University of Minnesota

Page Last Updated: December 22, 2005