Webmail

How do I get help inside Webmail?
Click the "Help" button on the upper right hand corner or your screen. Use the Table of Contents to locate the category. Click on the link and the information appears in the frame to the Right. Use the scroll bar on the right to scroll down the page. Close the Help file by clicking the upper right corner X to close the browser, the file will close and return you to Webmail. You can also use the Windows ALT-TAB sequence to alternate between programs.

How do I check my spelling?
Webmail provides a spell check tool for you to use to correct any spelling mistakes that might have occurred. It is very user friendly. Just click on the "Spell" button, you will receive a message of how many misspellings occurred in your original message (if any). Click on the word you wish to edit, use the scroll bar on the right to go to the options for this word. You select one of three options. Accept the word as it is, or add it to your personal dictionary. You can also use the drop down list. Highlight it in the "select word box" and find the correct spelling for your word. Use the scroll bar to correct other misspelled words. Don't forget to check the OK button at the bottom of the frame. This action will return you to your message, and all the misspelled words should be corrected.

How do I add addresses to my address book?
How do I add addresses to my address book?
The Address book is a very useful tool that will help you to collect Email addresses of those you wish to correspond with frequently. It is much simpler to point and click to a lengthy Email address, rather than typing the entire email address.

To add to your Address Book:
This is the simplest way to use the address book. When you receive a message, and you want to save the address of the person who sent it to you, press the "Add to Address Book" button which is located to the right of the sender's email address. The program will add the address to your list.

To manually add an address you know:
From the messages dialog box, press the "Create" button. Now press the Address button. Scroll to the bottom of the address book and find the frame that contains Personal address Book options. Place your cursor into the "Name" box and type their name. Tab over to the "Address" box and type in the full email address: example="myfriend@smumn.edu". Press the "Save" button and his address is added to your list.

To use names saved in your address book:
Click the "Create" button, Click the "Address" button in the upper left corner. You are now in your address book. Highlight the address from the list and press the "To" button. You can have more than one. If you make a mistake and add an address you did not need, then highlight it and press the "DEL" button to remove it.

To add addresses from the SMU address list:
Click the "Address" button in the upper left corner. You are now in your address book. Change the drop-down menu on the left to match the first letter of the last name of the person you are looking for. Slide the scroll bar down until you find the name of the person. If the person does not appear in the list, click the blue down arrow just to the right of the address scroll bar. When you have found the appropriate name, click on the name to select it. Now click either "To," "CC," or "BCC." The name of the person should appear in one of the boxes below the text "selected recipients. Click "OK." Your message should now show the address of the recipient in the "To:" box above your message.

How do I create a personal distribution list?
If you often send mail to a particular group of users, you can define that group of users as a "Selected Recipients Group List" A distribution list creates an alias or a group of addresses. Instead of addressing a message to several separate users, you can address a message to a single address using the distribution list saved in your personal address book. Use the procedure that follows to create and send messages to a personal distribution list.

  1. From the Create Message dialog box, use the Address button. Webmail displays the Address Book Lookup dialog box, which allows you to select the recipients (TO, CC, BCC) of your message from the address books to which you have access.
  2. Select your TO, CC, or BCC recipients. Use the appropriate button to add the recipients to the list of selected recipients.
  3. In the Save "Selected Recipients" as a personal distribution list named field, enter a name for the distribution list.
  4. Use the Save List button to save the distribution list.
  5. To send a message to the distribution list, select the distribution list from your personal address book and use the TO, CC (Carbon copy), or BCC (Blind Carbon copy) button.
  6. Use the OK button to return to the Create Message dialog box. Webmail displays the addresses of the distribution list that you created.

How do I create additional folders and work with different boxes?
Folders are storage areas in which you can group and store e-mail messages that are alike in some way. To list the messages that are stored in a folder other than your current folder, select a folder from the pull-down list on the status bar of the Messages dialog box and use the Go! button. Webmail displays the messages in the folder that you selected.

To Create folders:

  1. From the Messages dialog box, use the File button. Webmail displays the Select Folder dialog box. Use the scroll arrow to view "Create a new folder with the following form."
  2. In the Folder box, type the name of the folder that you want to create. Folder names should be descriptive and unique so that you will be able to locate your messages in the future.
  3. In the Description box, type a short description of the folder.
  4. Use the Create button. Webmail creates the new folder and returns to the Messages dialog box.

Filing messages into Folders:
Now you can save messages pertaining to this topic in this folder you created. This feature permits you to locate messages in an organized and speedy fashion.

  1. While you are viewing the message that you want to file, use the File button. Webmail displays the File Message dialog box.
  2. In the Folder box, select the folder from the pull-down list.
  3. Use the Select button. Webmail files the message and returns to your previous dialog box.

Inbox:
Contains messages sent to your mail box. From the Messages Dialog box, click the drop down list arrow and highlight New Mail-Mail Inbox, then press "Go". You can now view "New Messages" you have received.

Outbox:
The OUTBOX folder contains messages that you have sent. From the Messages Dialog box, click the drop down list arrow and highlight Outbox-Sent messages, then press "Go". You receive a complete list of messages that have left your box.

Delete Folders:
The Delete folder stores messages that you have deleted. You can also delete folders you have created by following these instructions.

  1. From the Messages dialog box, use the File button. Webmail displays the Select Folder dialog box.
  2. In the Select Folder box, select the folder that you want to delete from the pull-down list.
  3. Use the Delete button. Webmail displays a warning message.
  4. Choose the OK button to delete the folder and all of the messages in it. (To cancel the deletion, use the Cancel button.) Webmail deletes the folder and returns to the Messages dialog box.

How do I use urgent and registered messages?
Webmail offers you three check box options in the "Create Messages" dialogue box to the right of the "To", "CC", "BCC", and "Subject" text boxes.

To send an urgent message:
Create a message, supplying the "To", "Subject" and "Message" information. Use the scroll right arrow (or gray bar) to view the check box. Click the "Urgent" check box on the right of the "To" box. Press the "Send" button. Status indicators will show your message highlighted in yellow upon receipt.

Sending your message as registered:
Create a message, supplying the "To", "Subject" (optional) and "Message" information. Use the scroll right arrow (or gray bar) to view the check box. Click the "Registered" check box on the right of the "To" box. Press the "Send" button. If you are sending messages to another Webmail user: Status indicators will show your message registered. You will receive a "Confirmation of Registered Mail", when the recipient receives your registered mail. Non Webmail recipients will not generate a "Confirmation of Registered Mail" message upon receipt for you.

How do I include and view attachments?
Webmail provides a feature for you to attach files to your messages you wish to pass on with your correspondence and also to receive messages with attached files. If you are using a Web browser that supports attaching files to mail messages, you can send files along with your Webmail messages. In technical terms, your Web browser must support HTTP File Upload.

The procedure that follows tells you how to attach files to your Webmail message:

  1. From the Create Message dialog box, select the Attach button. Webmail displays the Attach Files dialog box.
  2. Do one of the following: In the Filename box, type the complete path and file name for the file that you want to attach or use the Browse button. Select the file that you want to attach from the directory listing that appears.
  3. Use the Add File button. Webmail adds the specified file to the list of attached files. (To remove a file from this list, highlight the file and use the Delete button.)
  4. Repeat steps 2 and 3 for each attachment that you want to include.
  5. Use the OK button. Webmail returns to the Create Message dialog box.

How to view an attached file:

  1. Double click on the attached file at the bottom of your message. A warning box will open, choose Save it to Disk.
  2. Click OK. "Save As" dialog box will open.
  3. Save it in a place you can find. Such as C:\Temp folder (you may have to create a folder in "My Computer" first).
  4. Remember the path, write it down if necessary.
  5. Minimize Webmail by clicking on the minus sign in the upper right hand corner.
  6. You should be at the desktop.
  7. Double Click My computer.
  8. Right Click C: drive.
  9. Choose explore.
  10. Find the file name under the contents Window.
  11. Double Click on the file. Your file will launch the program of which the attached file was created in. Example: If it is a Microsoft Excel file you must have the Microsoft Excel program on your computer.

How do I create an appointment in the Scheduler?
To Create an appointment, select the day, and click on either the Create button or the time. Enter the Subject of this appointment, the Start and End times, and add a Note if needed. Floating is used if there will not be a time allocated for this appointment, such as "Christmas Day". The Continuous option is used if this appointment will span more than one day and you wish to block the entire time period. If you wish to invite others to your appointment, then you will need to click on the Add button.

How do I make an appointment recur or repeat?
To create a Recurring or Repeating appointment, use the Repeat section of the Edit Appointment screen. Creating a recurring appointment for New Years Day would require that you define January for the month and 1 for the day. Select the Repeat until date. Since this appointment does not have a specific time associated with it, you can use the Floating option. Save the appointment.

How do I share my calendar with my colleagues??
To setup and configure your calendar for Sharing, click on the Sharing button from the main WebScheduler page. This menu will allow you to define your calendar for sharing with other users, publish your calendar in a public list for other users to select, allow other users the ability to switch to your calendar for either viewing or full access control, and define other calendars that you would like displayed in your personal schedule view.

To allow other users to view your calendar (Read-only), then click on the Share my calendar option. You can add a password to this option which other users will need in order to view your calendar. This password is independent of your e-mail password. You will need to notify any users that you want to share your calendar that it is available and what your sharing password is. This option will overlay your calendar for display into other users calendars

The Share and Publish in a list of public calendars option will allow users to select your calendar from a list of available public calendars. You can add a password to this option which other users will need in order to view your calendar. This password is independent of your e-mail password.

If you want users to be able to switch to your calendar for viewing, without the ability to make changes, then select the option to Allow users to switch to my calendar for viewing. Users will be able to use the Switch option to view your calendar. You can add a password to this option which other users will need in order to view your calendar. This password is independent of your e-mail password.

If you want other users to be able to access your calendar to add, delete or modify appointments for you, then check the option to Allow users to switch to my calendar for making changes. It is highly recommended that you add a password to this option. WebScheduler will keep a history of which users have made changes to your schedule, and users that have switched to your calendar will not have access to your e-mail account.

Can I synchronize my palm computer with Webmail Scheduler?
Yes, it is a matter of downloading a small program that is available at the bottom of your scheduler screen where it says: WebScheduler HotSync Installer (Windows only).

For details on synchronizing your Palm OS computer with Webmail, go the following URL: http://mail.smumn.edu:81/websched/help/help.htm and click on "Palm Synchronization."


How can I get more help with Webmail?
Webmail has an extesive help file that may be reached by clicking on the "Help" icon in the upper-right hand corner of the webmail interface. The help file is also available at: http://mail.smumn.edu:81/websched/help/help.htm. If you should have technical problems or issues, contact the Help Desk at x7800 or 800-63505987, ext. 7800.